Privacy policy

When you schedule a walkthrough through the form on this site, we collect:

• Your name, email address and phone number.
• Your company or school name and city, if you give them.
• Details about the space: building type, how often you need cleaning, approximate size, and anything you write in the message field.

To understand which ads and links bring people to us, the site also notes the first page you visited, the website that sent you here (if any), and any campaign tags in the link you followed (such as utm_source or utm_campaign). This is kept in your browser for the current visit only, and is saved with your request if you send one.

Like most websites, our hosting provider records basic technical information for every visit, such as IP address, browser type and the pages requested, to keep the site running and secure.

We use Google Analytics to understand how people find and use this site: which pages are visited, how long visits last, roughly where visitors are (city level), what device and browser they use, and which site or search sent them. It also counts when someone sends the walkthrough form or taps to call or text, along with the type of space, schedule, size and city they chose. Your name, email, phone number and message are never sent to Google.

Google Analytics uses cookies and receives your IP address, which Google uses to estimate location and does not store. We see this information only in totals, not tied to you. We do not use Google Analytics for advertising, and we do not combine it with what you send us through the form. Google’s handling of this data is described in How Google uses information from sites that use its services.

You can block analytics cookies in your browser settings, or install Google’s opt-out browser add-on. The site works the same either way.

This site does not use advertising cookies or tracking pixels. If you do not send the form, we do not know who you are.

• To reply to your request, schedule a walkthrough and prepare a quote.
• To provide and manage cleaning services if you become a customer.
• To see which of our ads and links are working, in total, so we can spend wisely.

We do not use your information for anything unrelated to these purposes.

Requests are stored in a secure database (Supabase) that only signed-in Ambig staff can read. We may also receive a copy by email through our email delivery service. These providers, along with our website host (Vercel) and Google Analytics, process information on our behalf.

We do not sell your personal information, and we do not share it with anyone for advertising. We may disclose information if the law requires it.

We keep your information for as long as we need it to respond to you and, if you become a customer, for the length of our working relationship and any record-keeping the law requires. After that we delete it.

You can ask us at any time what information we hold about you, to correct it, or to delete it. California residents have these rights under the California Consumer Privacy Act, including the right to know, to delete, to correct, and not to be treated differently for asking. We will not charge you for a request.

To make a request, email contact@ambigsystems.com or call (916) 412-1706. We may need to confirm your identity before acting on it.

If you text or call us, we use your number only to reply about your request or service. We do not send marketing texts.

This site is for businesses and is not directed at children under 13.

If we change how we handle information, we will update this page and the effective date above.